We are Cary Car Care and we would like to reintroduce ourselves! We have had quite a few changes over the last few years but there are some things that have stayed the same including Paul, Kelsey, and BJ! We’re still here and we’re still serving the Cary area for all your automotive needs!
We know that Covid and other economic changes have affected all of us. One thing that affected us the most here at Cary Car Care was staffing. We had quite a bit of turnover with our service team and apologize for it having potentially affected our customer service. However, we believe that now we’ve got a solid team in place led by our returning service manager, Sam Martin. When you call, you’ll most likely speak with him or Tawana. Tawana has been with us since November of 2021 and manages the chaos that is our front desk space with the utmost professionalism and friendliness. Mary Jane assists her part-time as our front desk receptionist. They all are able to help you with your needs and/or get you to the right place – including speaking to our other service advisors, Monnette and Dylan. All of these people are more than equipped with the knowledge and resources to help you and help with your vehicle situations!
Behind the scenes, our technicians are working diligently and efficiently to get your vehicle back on the road! We are lucky enough to have kept these gentlemen through the pandemic and hope to continue moving forward with each of them. Our technicians include our team lead, Kurt, our newest member, Travis, our most veteran (of 32 years), Mark, and everyone in between, Phil (almost 20-year veteran), Landon, and Bryan.
Not to mention the family: Paul, Kelsey, and BJ are working closely with the team to ensure each client is served with the best possible customer service experience. You may not see us as often, but we’re still around and would always love to pop out of the office and say “hi!” Please just ask for us if you don’t see us!
BUT WAIT, THERE’S MORE! With our outstanding customer service, comes another outstanding marker: increasing our warranty to 3 years/36K miles!
Get to know more about the individuals that make Cary Car Care great and learn more about our services at www.carycarcare.com!
We appreciate your loyalty and hope to see you again soon for whatever needs your vehicles may have. From our family to yours: our sincerest thank you!