Auto Repair in Cary, North Carolina

Yesterday I noticed this thwapping sound as I was driving to the first day of my company’s big annual 2-day client conference. Couldn’t figure out what it was until I was driving home late that night, then looked under the car with a flashlight and confirmed that the engine shield had fallen half-off and was dragging. Thankfully it’s plastic so it wasn’t sparking, but that’s not how you want to be driving around, and it exposes the engine to potential damage. The next morning befor... Read More

I'm happy to recommend Cary Car Care to anyone looking for a reliable, committed service provider. Having maintained our Toyota Prius with no serious problems since 2008, they stepped up big time to find and install a new catalytic converter when it was stolen two days before a planned trip. My wife and I are extremely grateful to them for squeezing us into their schedule and successfully completing a challenging repair in time and at reasonable cost. Thanks, Cary Car Care!

My back door would not open. I contacted Cary Car Care. Took my car in. They identified multiple issues with the door and ordered parts and did a great job getting it fixed. They're the best.

I used to get a text when the car was ready. But not this time. The bill had a mistake (one item was charged twice). The front desk simply read the wrong charge to me without explaining why there was a difference between the estimate and the final charge. I expected an explanation first when the charge was higher than the estimate. The maintenance schedule was supposed to be reset after the service. When I started the car, I noticed that they were not reset. I had to go back in and waited f... Read More

Was great.! Communicated with mechanic and supervisor directly. Gave diagnostic info, estimates and what was needed and what was still ok. This was after many return trips to a dealer that caused oil leaks and AC problems. All fixed here and very communicative and polite. Feel very good about this place and will definitely return.

It is a wonderful thing to have a sense of calm when you take your car in for service. Prior to finding Cary Car Care 17 years ago, I found taking my car in for service anxiety-provoking in the extreme because of some less than honest service shops in the area. Cary Car Care staff don’t try to sell you services that you don’t actually need. They identify problems, find reasonable solutions, and consult you all along the way. Cary Car Care staff are articulate and explain technical issues... Read More

Always have a GREAT experience at Cary Car Care... They are honest and willing to give good advice on any auto question....! They are great to work with if you have questions or new scheduling issues…. Thanks Cary Car Care, you guys are the best!!!

Billy was my mechanic. He was very professional and kept me informed as to the needed replacement of my rear brakes. He gave me the cost up front. He also kept in touch when parts had to be ordered. After completion of the job, I received a copy of the invoice and a phone call when I could pick my car up. I will continue to recommend Cary Car Care to others.

Cary Car Care is the best Auto Repair Shop that I've found, they take care of every detail and advise us step by step throughout the process. Very easy and friendly and always providing the best in recommendations. They are the only shop that I will use for our Auto repairs. Very highly recommended.

Everything handled contactless and without entering the building. Communicated via phone and text messages. There is a couple of bars with food on the block that make waiting for your car easier.