Auto Repair in Cary, North Carolina

I used to get a text when the car was ready. But not this time. The bill had a mistake (one item was charged twice). The front desk simply read the wrong charge to me without explaining why there was a difference between the estimate and the final charge. I expected an explanation first when the charge was higher than the estimate. The maintenance schedule was supposed to be reset after the service. When I started the car, I noticed that they were not reset. I had to go back in and waited f... Read More

Was great.! Communicated with mechanic and supervisor directly. Gave diagnostic info, estimates and what was needed and what was still ok. This was after many return trips to a dealer that caused oil leaks and AC problems. All fixed here and very communicative and polite. Feel very good about this place and will definitely return.

It is a wonderful thing to have a sense of calm when you take your car in for service. Prior to finding Cary Car Care 17 years ago, I found taking my car in for service anxiety-provoking in the extreme because of some less than honest service shops in the area. Cary Car Care staff don’t try to sell you services that you don’t actually need. They identify problems, find reasonable solutions, and consult you all along the way. Cary Car Care staff are articulate and explain technical issues... Read More

Always have a GREAT experience at Cary Car Care... They are honest and willing to give good advice on any auto question....! They are great to work with if you have questions or new scheduling issues…. Thanks Cary Car Care, you guys are the best!!!

Billy was my mechanic. He was very professional and kept me informed as to the needed replacement of my rear brakes. He gave me the cost up front. He also kept in touch when parts had to be ordered. After completion of the job, I received a copy of the invoice and a phone call when I could pick my car up. I will continue to recommend Cary Car Care to others.

Cary Car Care is the best Auto Repair Shop that I've found, they take care of every detail and advise us step by step throughout the process. Very easy and friendly and always providing the best in recommendations. They are the only shop that I will use for our Auto repairs. Very highly recommended.

Everything handled contactless and without entering the building. Communicated via phone and text messages. There is a couple of bars with food on the block that make waiting for your car easier.

We started using Cary Car Care during the pandemic and have been impressed with their communication, efficiency, and honesty. Small details, such as sending photos of items like brake pad depth, filters, etc. go a long way to giving me confidence in a mechanic. I never feel like they are trying to sell us on something we don't need or would be overkill for our vehicles. Prices for most services also seem competitive...but I am less concerned about saving a few bucks than I am in getting hone... Read More

I first went to Cary Car Care several months ago, when I needed a replacement for my stolen catalytic converter. They found the parts -- no small feat on a car as old as mine -- and took the frustration out of working with the insurance company. I went back recently because that aging car needed long list of maintenance items done - rusting this, squeaking that, etc. We went through the list item by item so I could pick out the most essential repairs while still mostly staying within my budg... Read More

We have trusted Cary Car Care for the maintenance and repairs of our cars for years. They are very knowledgeable and will accept all of the challenges that are typical of older cars. We are very happy with the thoroughness of their work and their competence.